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      What information do we collect?
      We collect information from you when you place an order. When ordering or registering on our site you may be asked to enter your name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

      What do we use your information for?
      Any of the information we collect from you may be used in one of the following ways:
      1. To personalize your experience (your information helps us to better respond to your individual needs)
      2. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
      3. To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
      4. To send periodic emails (The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)

      How do we protect your information?
      We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

      Do we use cookies?
      Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

      Do we disclose any information to outside parties?
      We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. These trusted third parties include: delivery and courier service providers, our payment gateway provider or bulk email delivery providers. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

      Third party links
      Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore take no responsibility or liability for the content and activities of these linked sites.

      Direct Marketing
      Where you are a pre-existing customer of Musica, we will be entitled to send electronic communications to you for the purpose of marketing similar products or services offered by us. You can object, free of charge, to the use of your details either when the information is first collected from you or when each subsequent electronic communication is sent to by us. You can opt out of receiving further marketing communications by contacting Musica in writing alternatively, telephonically via the Clicks’ Customer Service Centre on 0860 254 257 or +27 (0)21 460 1009.

      Online Privacy Policy Only
      This online privacy policy applies only to information collected through our website and not to information collected offline.

      Terms and Conditions
      Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

      Your Consent
      By disclosing or submitting your personal information to us, you consent to our processing your personal information and this privacy policy. This includes: (a) your personal information being processed by Musica within the Musica or Clicks database; (b) your personal information being shared within the Clicks group of companies; (c) your personal information being shared with trusted third parties who have a strategic marketing relationship with Musica; (d) receiving printed and electronic marketing material to inform you of special offers and products that may be of interest to you; and (f) receiving marketing material from trusted third parties who have a strategic marketing relationship with Musica or Clicks.

      Changes to our Privacy Policy
      This page has the latest version of our Privacy Policy and is updated as required from time to time.